FAQ's
Q. WHICH BOTTLE WARMERS ARE COMPATIBLE WITH COMOTOMO BABY BOTTLES?
Q. WHICH STERILIZERS ARE COMPATIBLE WITH COMOTOMO BABY BOTTLES?
Q. HOW CAN I DISTINGUISH THE NIPPLE FLOW?
Q. MY BOTTLE IS LEAKING. ANY RECOMMENDATIONS? (LEAKING FROM THE VENTS)
If milk is leaking from the air-vents, it may be possible that something might be stuck in the vent and preventing it from fully closing. The best thing to do is to make sure that the tips of the vents (from the back of the nipple) are clear and free from any blockage. You can easily clean them by kneading the vent tips in warm water. Additionally, we recommend sterilizing the nipple in boiling water for 5 minutes to clear/melt anything that might be stuck in the vent.
If none of these tips work, please email us at ask@comotomo.com and we’d be happy to help you further.
Q. MY BOTTLE IS LEAKING. ANY RECOMMENDATIONS? (LEAKING FROM THE BOTTLE RIM)
If milk is leaking from the sides, then it is most likely caused by misalignment of the ring. Please double check to see that the nipple and the outer ring (green or pink) are assembled properly, and then align the screw threads to tightly fasten the top and the bottom parts of the bottle.
If none of these tips work, please email us at ask@comotomo.com and we’d be happy to help you further.
Q. THE NIPPLE / BOTTLE COLLAPSES DURING FEEDING. ANY RECOMMENDATIONS?
Option 1
Option 2
Over time, milk residues can get trapped in the vent and can prevent it from working properly. The best thing to do is to make sure that the ends of the vents (back of the nipple) are clear and free from any blockage. You can easily clean them by kneading the vent tips in warm water. Also, you can sterilize the nipple in boiling water for 5 minutes to clear out anything that may be clogging in the vent.
But if this doesn’t fix the issue, please email us at ask@comotomo.com and we’d be happy to help you further.
Q. HOW CAN I GET RID OF THE SMELL IN THE BOTTLE?
To get rid of the the smell in the bottle, we first recommend sterilizing the bottles in boiling water for 5 minutes with a tablespoon of baking soda and let them air-dry. If this doesn’t fully get the job done, you can fill the bottle with warm water, and add a teaspoon of baking soda. Leave this overnight and clean and rinse the bottle next day. Hope this helps!
Q. HOW OFTEN SHOULD I REPLACE THE NIPPLES/BOTTLES?
Although it varies depending on usages, we recommend that nipples are replaced approximately every 3 months, and that bottles are replaced every 6 months.
Q. IS COMOTOMO BABY BOTTLE EXCLUSIVELY FOR BREASTFED BABIES?
Although our bottles are excellent in helping breastfed babies easily transition to bottles, they are really designed for all babies, and to make parents lives a little bit easier.
Q. IS COMOTOMO BABY BOTTLE SAFE IN A MICROWAVE?
Yes! Our bottles are perfectly safe in microwaves. If you are using microwave steam bag sterilizers, please follow the instruction provided. However, if you are looking to heat breast milk or formulas, please note that the overwhelming consensus is that microwaves are not recommended. Common reason for this is that microwaves do not heat evenly and can produce “hot spots”. Also, there are claims that microwaves can compromise the nutritional value of the breast milk or formulas.
Q. IS SILICONE A SAFE MATERIAL?
Absolutely! Comotomo baby bottle and nipple is made with hygienic silicone that is free of BPA and other toxic chemicals.
Q. IS COMOTOMO BABY BOTTLE SAFE IN DISHWASHERS?
You’re in luck! Our bottles are perfectly safe in dishwashers. But please place them on the top rack to avoid being too close to the heating coils.
Q. CAN I BUY REPLACEMENT CAPS / RINGS?
While we don’t sell these parts separately, we’d love to help you out. If you live in the US, please email us at ask@comotomo.com with the part that you need, as well as your name and address.
Q. HOW OFTEN SHOULD I STERILIZE COMOTOMO BABY BOTTLES?
There are a lot of different opinions about how frequently you should sterilize baby bottles in general. First, you should absolutely sterilize the bottles and all the parts before using them for the first time. We recommend simply placing them in boiling water for about 5 minutes and then letting them air dry. After that many pediatricians feel that thoroughly cleaning with hot soapy water, or in dishwashers will do the job of keep the bottles and nipples clean and germ free.
That being said, here are our thoughts. Prior to 6 months, your little one’s immune systems aren’t quite fully developed. So until that point, we’d recommend that you sterilize the bottles as frequently as you can. After 6 months, we think that it’s still good practice (and for your peace of mind) to sterilize the bottles and nipples once a week. Lastly, if your baby is sick for any reason, we’d strongly recommend frequent sterilization just to remove any doubt.
Q. WHERE ARE YOUR PRODUCTS MANUFACTURED?
Comotomo baby bottles and teethers are made in South Korea.
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